Sell your products to our Marketplace,
Ship & Selling all over India & Earn Profits
Why Choose Orgoshops.com?
People living the modern world but they glimpse ancient traditional life care for our family health-conscious and peaceful life. They are searching for all kinds of natural products for a daily routine life, but not getting easily. But the natural product producers or sellers all over India, but the people do not reach them, we solve that matter. We created a multi-seller central Ecommerce website and integrated more sellers and customers, Sellers list their products customers buying the products and we shipped the door delivery.
Frequently Asked Questions - For sellers
How we are working?
we follow the Marketplace ecommerce model.
A customer logs onto the orgoshops.co website and places an order for desired products. Once an order is placed,
our logistics partner will arrive at the seller’s location and pick the product and deliver it to the customer.
we have following logistics: Delhivery, Ekart, Ecom express, Xpressbee, Bluedart, Amazon ship,
What is the document needed to be a Seller on orgohops?
The most important condition for selling on orgoshops.com is that your products should be free from harmful chemicals and/or artificial preservatives. They can be all-natural; organic; and handmade. From a more business sense, you’d need the following documentation:
- GST Certificate (Mandatory)
- FSSAI License (Applicable for Food & Beverage products)
How do you shortlist a Seller?
We have a Lead Research Guideline document that contains several parameters based on which we rate each vendor. When a vendor meets the parameters of this guideline document, our Sales team approves a seller and sends a confirmation mail. Parameters are based on the product being natural, genuine, unique, and exclusive. Needless to say, we are a managed marketplace where we are very particular about every seller we onboard.
Whom can I reach out to, seller queries and support?
Please feel free to reach out to us at seller@orgoshops.com Our team will get in touch with you and do their best to resolve the issue.
Can I visit your office?
You are most welcome to meet us anytime. We are available Monday-Friday (except public holidays) 09 AM to 06 PM. We would be more than happy to assist you.
What measures does orgoshops take to ensure the products are not damaged during delivery/transit?
We have tied up with the best logistics partners in the country that assure a safe and secure delivery of your shipment.
To ensure your products remain undamaged during the shipping process we have set certain packaging guidelines for our sellers and ensure they abide by them. The products shipped are packed in a waterproof plastic layer. Each individual product is then packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap and our stickers are used over the packaging.
How to register on seller ?
We have a dedicated page to help you with this. Please find the above Register for free button
Who takes responsibility if the product is damaged during transit?
We have partnered with the best logistics companies in the country based on their fulfillment history.
There are hardly instances where there has been mishandling of an order from their end.
But in case it does happen, a thorough investigation is taken place, and we look into the entire matter.
The investigation takes place as follows:
Foremost, we ask the customer to send us a picture of the manner in which they have received the product.
Then, we confirm from the seller if sufficient care was taken while packing the product from their end.
In case it is found that the packaging was inappropriate the product has to reshipped from the seller’s end
In case the product is misplaced/mishandled during transit by our Logistics partners we make sure the amount for the product gets refunded to the seller.
As a seller, do I have to take care of the packaging materials from my end?
Yes, you will be responsible for cartons and boxes. However, we provide you with orgoshops Tapes, Stickers. send mail to seller@orgoshops.com
How are Cash on Delivery transactions carried out?
All COD orders money is collected by our courier partner and is remitted into orgoshops account. While doing the monthly reconciliation, we deduct the commission chargeable, along with taxes, and remit the balance amount to your account. This settlement includes both online as well as COD payments. The amount is transferred to you on a weakly or monthly basis.
Will your team communicate the order in regional languages?
Orders will be forwarded to you via email and SMS and will be in the English & hindi language only.
For an initial couple of orders, we call the sellers and inform them about the incoming orders. You can indicate the preferred language of communication and we will do our best to accommodate the request.
I already have my website. Can you link it with your site once I register with you, since that will help customers know more about my store?
However, we can add an ‘Order Now’ or ‘Buy Now’ link on your website which will take them to the corresponding product page on orgoshops.com where they can complete the purchase. This way, you can be ensured that the traffic coming to your website is actually getting converted to a transaction. All commissions etc. in such cases would remain the same.
Are you going to write something about my store/products on your Website ?
This is where we stand out. Each Seller Partner gets a dedicated page on our website with a vanity URL and would have the following (Some of them are Value Added Services which come at a very nominal price):
Vendor Images: Here, we will show our sellers make their unique products, and the efforts being put in by the people behind the enterprise. This is to establish trust in the eyes of the customer and make it look real and authentic.
Product Images: This is a welcome change as compared to seeing white background images on other e-commerce platforms.
Vendor Video: For select sellers, we also showcase their inspiring journey over a 2-3 minute video. We then use all the above properties to market you and get you more orders. Simple!
What guarantee can you give that my customers’ data is not shared with my competitor seller on orgoshops ?
Be rest assured, this is duly covered in the Seller Partner agreement. Moreover, the customers that order from you on our site are orgoshops customers, and hence all rights and responsibilities to ensure their privacy lies with us. We have strict internal policies which prohibit data sharing/leaking etc.
What are the promotional activities you do?
We do both online as well as offline promotions. Online Promotions – Social Media Marketing on sites like Facebook, Instagram, Twitter Offline Promotions – activities in regional and national newspapers, radio channels, magazines, Tv channels, OTT, etc.
I have my own website equipped with online payments for customers, then why should I register with you?
It may happen that only your regular customers may know about your website. As a part of orgoshops.com, you will be able to reach a new set of customers who don’t know about you. – Our sole existence is to help you win by giving you more orders and customers. You can continue doing what you are doing. We are just an alternate business channel for you. – We specialize in SEO and driving traffic to our website through the use of Social media marketing. This means more eyeballs on your products listed on our site.o
Can I take online payment feature from you for my website?
Yes. you can! We can provide you with an ‘Online Order’ button which you can get integrated on your website. This will ensure traffic coming to your website has a higher chance of placing an order online.
Can I have the payment on a daily basis?
No, the only available billing cycle is weekly – monthly. Once the invoice is generated, you would receive the payment within 7 working days of the following month. A detailed PDF will be emailed to you along with customer details for reconciliation (accounting).
Is there any monthly rental?
No. Currently, we do not charge any registration or monthly listing/subscription fee.
Can we keep only selective products from our collection/portfolio to be listed on your website and not the complete range to start with?
Yes, surely that can be done! This goes both ways. If some of your products don’t fit our internal guidelines and parameters, we may not list them as well.
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